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Please view the Rental Agreement here.
You will sign the agreement, then you will fax or snail mail the signed Rental Agreement back to Costume Salon. A reservation fee of 50% of the rental price will be charged to your card. The faxed back agreement will be your reservation confirmation.
Click here to view
the rental agreement.
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During October (Halloween season), place your costume order early - the sooner the better. Many of the costumes go very fast in late September and early October. Once we have determined that the costume is available, you will want to reserve it immediately.
The reservation fee is equal to one-half of the full rental price (not including shipping) . It is due at the time of reservation. That costume will be held for you and will be shipped to you in time for your use. The reservation fee is not refundable. Just like theater or sports tickets, where your seats are held for you -- your costume is held for you. The reservation fee and rental amount may be charged on your credit card or you can send us a check or money order.
When it is time to ship your costume to you, we will then charge your card for the balance of the rental amount plus the shipping costs. We also charge your card for the Security Deposit as an "authorization only". Once the costume is shipped there are no refunds of any kind.
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We charge a security deposit to insure that the costume comes back to us in good condition and on time. The amount of the security deposit varies with each costume, and is found with the costume description.
The security deposit is charged as an "authorization only" on your major credit card. An "auth only" does not actually take money out of your account, it just tells us that it is available. If you need to know more about "auth only" please call your credit card company directly and they will tell you all the details. When you return the costume the "auth only" is canceled and it does not show up on your bill.
Any damage, loss or late fees are charged separately as a "purchase", not a rental.
We tend to be lenient with "wear". We do charge for rips and tears. We charge for extra dirty and we really charge for "stinky". WE REQUIRE YOU TO WEAR A DEODORANT AND ANTIPERSPIRANT WHILE WEARING OUR COSTUMES. We also ask that you don't wear "too much" fragrance. Some people are sensitive to fragrances and they don't seem to come out with dry cleaning.
If an item from the costume is lost, we try to give you a little time to find it but only if you call us immediately. We tend to be more "forgiving" with people who call us the next morning with the truth rather than those who think that we aren't going to notice. We notice everything.
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